1. Eligibility for Returns
We accept returns only if the product is damaged, defective, or incorrect upon delivery. To be eligible for a return, the item must be unused, in its original packaging, and reported within 48 hours of receiving the order.
2. Return Process
To request a return, contact our support team with your order details and clear photos of the damaged or incorrect product. Once your request is reviewed, we will arrange for a pickup or provide instructions for returning the item.
3. Refund Process
Refunds will be processed only for damaged or incorrect items once the return is approved. The refund will be issued in the form of cash reimbursement upon successful return verification. No refunds will be provided for change of mind or misuse of the product.
4. Non-Returnable Items
Certain items, such as used, altered, or damaged products due to customer mishandling, are not eligible for return or refund.
5. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.
For any return or refund inquiries, please contact our support team at [email protected].